and these days
more and more customers are becoming eCustomers by taking advantage of the
incredible options they have on the Internet. In this virtual world customers
can leave your "store" and be in your competitor's within seconds. How do
you avoid this?
You must use the Internet to develop and deepen customer
relationships. It's not enough to present existing and potential customers
with an electronic catalog of your products and services. You must apply
your understanding of your customers to your web site and provide them
with an opportunity to purchase your products or services at every point
in the site. Frustrated potential customers never become customers, let
alone loyal customers.
Civic Mind Media helps organizations discover and understand
their online customer's expectations. We then help them develop a set of
Internet-Enabled services that enhances their relationship with their customers
resulting in increased customer loyalty.
Civic Mind Media can help your organization use the Internet
- Differentiate your business from your competition
- Collect customer information that helps you position
your products and services
- Market and position your online storefront with top search
- Develop a customer experience that encourages a sale
- Create value for your customers that generates online
& offline loyalty
You know your business. Civic Mind Media knows the web. Together we can
make your eCommerce venture successful.